jet spraying water in hot tub

Tell us what is happening in your hot tub or spa.

Hot tub water can encounter various challenges, but rest assured, we’re here to assist you every step of the way. To ensure we provide you with the most effective solution, please answer the following questions to the best of your ability. By doing so, we’ll develop a customized plan that will swiftly restore your hot tub to its optimal condition.

Solution Questions

How many days after the introduction of Spa Marvel Water Treatment did you start to encounter the issues you have now

Please describe your filter cleaning process - Click on ALL options that are applicable

How often do you service or clean your filters?

What is your Free Chlorine reading?

What is your Bromine reading?

What is your Total Chlorine reading?

Do you see any flakes that look like pieces of dead skin or maybe appear as though someone threw a piece of tissue paper in the water and now there are bits of it suspended in the water, or accumulated in and around the filter?

2 + 3 =