Testimonials

Thanks for the great customer service you provided when we were dealing with my skin rash problem. The rash appeared shortly after we got our new hot tub and it was very frustrating trying to deal with. We followed all of your helpful suggestions and are now enjoying our lovely, sparkling clean hot tub with total enjoyment. My skin is so sensitive that I was wondering if I would even be able to use the tub regularly. Spa Marvel is proving to be the solution for us and we are more than pleased. Thank you so much for your assistance.

We have had our hot tub for 3 years and for 3 years we have struggled with the water from the moment we got it home. Problems with cloudy water and foam have resulted in several water changes. This of course is frustrating, time consuming and very expensive (hydro to re-heat the water & more chemicals). We have tried bromine, chlorine and peroxysan and we were always diligent in following instructions and checking the tub often to try to prevent problems.

The short period when the water was fine because it was new was good (hooray we are finally in the hot tub), but then my skin was extremely irritated for days. Further to that, we felt like we wanted to shower after getting out of the tub because the chemical scent on our skin was not so nice.

The day came when we discovered Spa Marvel. Of course we were very sceptical. “Here we go again…drain the tub, clean the tub, fill the tub and try yet another new product” my husband said. We are amazed and more important, so HAPPY! I don’t know how it does it…but it does. We don’t have to babysit the water any longer! Although I will admit we still go out just to look at the water and expect it to have gone bad again. What a huge treat to open the tub cover and see clean water that does not smell like chemicals.

We use our tub all the time now. My skin is happy, happy, happy! In fact, the water almost feels soft and silky when we are in it.

I am happy to report to you, as I said I would, that your product does exactly what you said it would do. It has been 3 months now and I am a new believer in what your product does. I have not had the need to balance my chemicals i.e. pH, alk etc. I have clear water as if it were fresh, no foaming at all, no adverse smell, no scum line, no slimy sensation nothing but clear clean water. I have 3 other individuals now converted and more to come.

We have been using Spa Marvel for 4 months. There has never been foam or any kind of ring on the walls to wash off. I just uncover it and get in. I have not added any chemicals to the water but I do use the bromine at a low setting. So, long story short, THE STUFF WORKS and I like it. I have recommended it to a couple of people and will continue to do so. Thanks for a great product!!!

Good morning Spa Marvel. It’s been a few months since you’ve had the pleasure of my troubled emails, so I thought it time to burden your inbox again. However, this time it’s great news and sincere thanks I want to inundate you with. Since we last spoke we followed your instructions to the letter. I dare say, it is now early October and my hot-tub is warm but most impressive it is crystal clear just like you guaranteed. After an average use of let’s say 4-5 times per week in the last 3 months, it remains pristine! Thank you again for your patience. Although your product is fantastic as I’ve been singing its praises to others, your service is outstanding and for that I thank you. Now, if only you did kitchen renovations too LOL.

John Falkowski recommends Spa Marvel, I’ve had my hot tub several years, but ran into problems, with nasty cloudy water, I was so lucky to contact Tim Rodger, from Spa Marvel in Canada, he walked me thru step by step how to get my tub back into shape by decontamination and using the proper Spa Marvel products to make my tub sparkle like new cut diamonds in the sun. I highly recommend Spa Marvel products and they’re marvelous knowledgeable staff! I had countless questions, and I can honestly say Tim Rodger took the time to listen and guide me thru my many questions with his excellent easy to understand guidance and help.

Thank you very much for introducing us to Spa Marvel. We have been using this product for three weeks now and it is amazing the spa is crystal clear and the water smells and feels fresh and clean. We have tried many other options over the past 3 years and this is the only product that has not caused my skin to become irritated. We are happy that we can now use our spa on a daily basis and enjoy the experience that once enticed us to buy a spa 3 years ago. Thank you, thank you and thank you again.

I tell everyone how much we really enjoy Spa Marvel. My wife’s skin is so sensitive that before we were introduced to Spa Marvel she could only stay in the spa for about 15 min. She can now enjoy the spa for hours without any scratching or hives! Thanks again

I am really enjoying the hot tub! The Spa Marvel has worked wonders. I am in the hot tub 3 to 4 times a week for about 20 minutes each. The skin issues are completely gone. I cannot tell you how much I appreciate your involvement in getting my hot tub usable again. Thanks for taking the time to follow up.

Today I closed up my hot tub for the year. This was the first year I used your product, having abandoned my use of bromine and other chemicals. I just wanted to say how happy I was that I switched. Having sensitive skin, I always had to shower after hot tub use and even then I would still have irritation. […] After using your product, I had neither inconvenience and the benefit of modicum maintenance. I am very pleased and plan on using your product from now on. It’s also nice that the cost of using your product is relatively the same as if I were using the traditional bromine system. Again, just wanted to let you know that I am completely satisfied with your product and will continue to use it.

My back is almost totally healed from that chlorine rash that I received from the chemicals before Spa Marvel and now I have no worries about getting into our hot tub several times a day.

My son also does not get itchy skin any more like he did with the chlorine and we actually don’t even shower now when we get out! Truly a wonderful experience.

Here is what I have noticed over the last year of using the product. The water has been perfectly clear and odour free for the entire time. I have used sanitizer from time to time if there has been a lot of activity in the tub, other than that I just let it run. The filter is rinsed weekly. I started with a new filter last year and it is still perfectly white like when I bought it (once it’s rinsed of course). The levels on the test strip have been bang on for the same period. I also noticed I no longer have the white calcium line around the tub and jets. This is also the first year I have not had to replace several jets. In the past on Chlorine I was maybe 2-3 jets per year or more as the plastic would just break down. Also the bathing suits used in the tub are no longer falling apart from the harsh chemicals and the rash we would sometimes experience from the chemicals has not returned. It’s a great product! I have turned several people onto it and they seem to have the same great results!

This product is a marvel. We switched from Aquafinesse, which was an impressive improvement from bromine. To find a product we like much more than that one is amazing. We left our hot tub for 4 weeks with Spa Marvel in it that had been added 2 months before we left. We turned the temp down a bit and added 2 extra chlorine pucks. On our return home the hot tub was the same as we left it. We turned it up, added a chlorine puck and were in it the next day. Thank you for this incredible product.

Well it’s been a month or so now since we started using Spa Marvel, and all readings are perfect!!! Everything is amazing…no hassles with chemicals, no more balancing the pH levels, no slimy feeling in the tub, no smell…WOW!!! It’s been great!!! This is a product every tub owner should use you will not go back to the fumbling with chemicals. Thanks for a wonderful product.

I just started using Spa Marvel this year – amazing! I use virtually no chemicals only a few small bromine tabs in my floating small skimmer from time to time. Water has never been clearer and more stable. Thank you!!

Spa Marvel is wonderful and we absolutely LOVE it. We have told all our friends who have hot tubs. All our family is thrilled by the no smell and no burning eyes or skin. We cannot thank you enough for making this product.

Your product is exceptional. I use it on two very different tubs with perfect results…a Hydropool at home and a Rotospa at the cottage. At home your cleanser cleaned out all of the hard water build up after 2 cleanings. Up north we no longer worry about long absences and no longer have to spend the first day balancing the tub! Thanks

Dear Spa Marvel Team, I am writing to express my sincere appreciation for the outstanding support I have received from Jan Waldschmidt and Tim Rodger.

After purchasing our hot tub, I reached out to the seller for guidance on water chemistry and received very little assistance. Although I had requested Spa Marvel in our startup kit, based on the strong recommendation from Chris at Hot Tub University, we were instead provided with several other chemical products. Since both my husband and I have skin sensitivities, using fewer chemicals is extremely important to us, which is why Spa Marvel was our preferred choice from the start.

Jan and Tim have gone above and beyond to help us transition properly. Tim, in particular, has spent a significant amount of time assisting me, even on a Sunday, which speaks volumes about his dedication and commitment to customer care. His patience, knowledge, and willingness to ensure everything is done correctly have given me great confidence in both the process and your product.

It is incredibly refreshing to work with a company that truly stands behind its customers and its product. I look forward to continuing to work with Tim as we complete the transition to Spa Marvel and will gladly provide an update once everything is finalized. Thank you again for having such knowledgeable and caring professionals on your team.

Dear Spa Marvel, I want to thank you and your amazing employee Tim Rodger for making my Spa experience the best it could be. I am now a Spa Marvel customer for life, because of Tim’s exceptional help and the wonderful product you provide. I honestly do not know what I love more, Tim or Spa Marvel. However, either way you certainly have an excellent combination with both!

You are my new real-life hero. It is perfect!!!! All my friends that have hot tubs use Spa Marvel since I told them about it a long while back. Just ask Jeff at Bosco how many people I have sent in. This is a true testament to the quality of not only your product but the dedication you have to your clients. I was at my wits end and you fixed it. I truly would hug you if I saw you. Thank you so much for walking me through the process and the follow-up. Truly a great company! A customer forever,

I have had my hot tub now for 3 years. My first experience was with a product that I really liked in the beginning however after using it for six months my tub became contaminated. I contacted the company and was told I wasn’t using the product correctly and was given instructions on how to correct my problem. After many conversations and money spent on too many chemicals, it was still my fault for not using or doing the correct procedure. My tub had gone bad and I was ready to throw in the towel. I was introduced to Spa Marvel from the retailer where I bought my tub and was guaranteed I would love the product but remained hesitant because of all the problems I had already had. I agreed to try it and if it didn’t work I was prepared to sell my tub. I contacted Spa Marvel and explained the problems I was having. The Spa Marvel Company helped me clean up my tub and has helped me maintain it. I have been using Spa Marvel ever since and my tub is now easy to look after and I love the product. Any problems or questions I have had have been easily and quickly remedied by The Spa Marvel Company. They stand behind their product and provide excellent customer service. I would highly recommend this product and fully trust that any problems one might have had in the past, Spa Marvel will eliminate.

Not only am I impressed with your product, your support is even more impressive.