[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/spamarvel.com\/wp-content\/uploads\/2022\/02\/Introduction.webp” alt=”About us hot tub image” title_text=”Introduction” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Can\u2019t figure it out?<\/b><\/p>\n
If you\u2019re still struggling, submit your answers to the following questions, and one of our Solutions Experts will respond to your inquiry for assistance. Our #1 priority is to ensure that people are enjoying their hot tub experience.<\/p>\n
[\/et_pb_text][et_pb_contact_form email=”info@spamarvel.com” title=”Not using Spa Marvel” custom_message=”Name:%%Name%%||et_pb_line_break_holder||||et_pb_line_break_holder||Email:%%Email%%||et_pb_line_break_holder||||et_pb_line_break_holder||Explain the difficulty that you are encountering:%%Explain_the_difficulty_that_you_are_encountering%%||et_pb_line_break_holder||||et_pb_line_break_holder||How old is your tub?:%%How_old_is_your_tub%%||et_pb_line_break_holder||||et_pb_line_break_holder||This question relates to filtration of your spa: Does your tub have a hush pump (sometimes referred to as a \u2018low speed circ pump\u2019) or is it a programmable system where you tell it when to turn the filtration cycles on and off?:%%This_question_relates_to_filtration_of_your_spa%%||et_pb_line_break_holder||||et_pb_line_break_holder||How many hours a day is the spa scheduled to filter for?:%%How_many_hours_a_day_is_the_spa_scheduled_to_filter_for%%||et_pb_line_break_holder||||et_pb_line_break_holder||What brand of hot tub do you have?:%%What_brand_of_hot_tub_do_you_have%%||et_pb_line_break_holder||||et_pb_line_break_holder||How old are your filters?:%%How_old_are_your_filters%%||et_pb_line_break_holder||||et_pb_line_break_holder||Please describe your filter cleaning process (i.e. do you soak them in a filter cleaning solution prior to rinsing?):%%Please_describe_your_filter_cleaning_process%%||et_pb_line_break_holder||||et_pb_line_break_holder||Then how do you rinse them? i.e. in the sink, with a hose, pressure washer, dishwasher, shower, etc.:%%Then_how_do_you_rinse_them%%||et_pb_line_break_holder||||et_pb_line_break_holder||What is your pH reading? Alkalinity reading? Sanitizer (chlorine\/bromine) reading? Total Hardness reading (if you know it)?:%%What_is_your_pH_Alkalinity_Sanitizer__reading%%||et_pb_line_break_holder||||et_pb_line_break_holder||Are you using municipally treated water or well water?:%%Are_you_using_municipally_treated_water_or_well_water%%||et_pb_line_break_holder||||et_pb_line_break_holder||Have you had difficulty maintaining a sanitizer (chlorine\/bromine) reading? i.e. do you add it and the next day it is gone? And if so, how long have you had this issue?:%%Have_you_had_difficulty_maintaining_a_sanitizer_reading%%||et_pb_line_break_holder||||et_pb_line_break_holder||Do you see any flakes that look like pieces of dead skin or maybe appear as though someone threw a piece of tissue paper in the water and now there are bits of it suspended in the water, or accumulated in and around the filter?:%%Do_you_see_any_flakes_that_look_like_pieces_of_dead_skin%%||et_pb_line_break_holder||||et_pb_line_break_holder||Is the water odour-free?:%%Is_the_water_odour-free%%||et_pb_line_break_holder||||et_pb_line_break_holder||Is the water clear?:%%Is_the_water_clear%%||et_pb_line_break_holder||||et_pb_line_break_holder||Has there been an unusually high bather load prior to encountering the water quality issues that you are experiencing?:%%Has_there_been_an_unusually_high_bather_load_prior%%||et_pb_line_break_holder||||et_pb_line_break_holder||Is there any other information you can provide that may help us in diagnosing this situation?:%%Is_there_any_other_information_you_can_provide%%||et_pb_line_break_holder||” use_redirect=”on” redirect_url=”https:\/\/spamarvel.com\/not-using-spa-marvel-success\/” success_message=”Thank you, your message has been sent.” submit_button_text=”Send” module_class=”title_moved” _builder_version=”4.17.1″ _module_preset=”default” _unique_id=”945335e4-0f8b-4cef-99d7-97fba950a747″ custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#43d5cb” button_border_width=”0px” button_use_icon=”off” button_custom_padding=”5px|10px|5px|10px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_contact_field field_id=”Name” field_title=”Your Name (required)” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Your Email (required)” field_type=”email” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Explain_the_difficulty_that_you_are_encountering” field_title=”Explain the difficulty that you are encountering:” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”How_old_is_your_tub” field_title=”How old is your tub?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”This_question_relates_to_filtration_of_your_spa” field_title=”This question relates to filtration of your spa: Does your tub have a hush pump (sometimes referred to as a \u2018low speed circ pump\u2019) or is it a programmable system where you tell it when to turn the filtration cycles on and off?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”How_many_hours_a_day_is_the_spa_scheduled_to_filter_for” field_title=”How many hours a day is the spa scheduled to filter for?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”What_brand_of_hot_tub_do_you_have” field_title=”What brand of hot tub do you have?” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”How_old_are_your_filters” field_title=”How old are your filters?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Please_describe_your_filter_cleaning_process” field_title=”Please describe your filter cleaning process (i.e. do you soak them in a filter cleaning solution prior to rinsing?)” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Then_how_do_you_rinse_them” field_title=”Then how do you rinse them? i.e. in the sink, with a hose, pressure washer, dishwasher, shower, etc.” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”What_is_your_pH_Alkalinity_Sanitizer__reading” field_title=”What is your pH reading? Alkalinity reading? Sanitizer (chlorine\/bromine) reading? Total Hardness reading (if you know it)?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Are_you_using_municipally_treated_water_or_well_water” field_title=”Are you using municipally treated water or well water?” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Have_you_had_difficulty_maintaining_a_sanitizer_reading” field_title=”Have you had difficulty maintaining a sanitizer (chlorine\/bromine) reading? i.e. do you add it and the next day it is gone? And if so, how long have you had this issue?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Do_you_see_any_flakes_that_look_like_pieces_of_dead_skin” field_title=”Do you see any flakes that look like pieces of dead skin or maybe appear as though someone threw a piece of tissue paper in the water and now there are bits of it suspended in the water, or accumulated in and around the filter?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Is_the_water_odour-free” field_title=”Is the water odour-free?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Is_the_water_clear” field_title=”Is the water clear?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Has_there_been_an_unusually_high_bather_load_prior” field_title=”Has there been an unusually high bather load prior to encountering the water quality issues that you are experiencing?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Is_there_any_other_information_you_can_provide” field_title=”Is there any other information you can provide that may help us in diagnosing this situation?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Can\u2019t figure it out? If you\u2019re still struggling, submit your answers to the following questions, and one of our Solutions Experts will respond to your inquiry for assistance. Our #1 priority is to ensure that people are enjoying their hot tub experience.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"\n