[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/spamarvel.com\/wp-content\/uploads\/2022\/02\/FAQ.webp” title_text=”FAQ” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16.0″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.0″ _module_preset=”default” width=”90%” width_tablet=”90%” width_phone=”90%” width_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”#0077c0″ closed_toggle_background_color=”#cecece” admin_label=”FAQ” module_class=”pa-add-accordion-icon” _builder_version=”4.16.0″ _module_preset=”default” toggle_font=”Poppins||||||||” toggle_font_size=”14px” body_font=”Open Sans||||||||” body_text_color=”#6e6e6e” custom_padding=”||||false|false” custom_css_toggle=”margin-bottom:10px;” border_radii=”on|5px|5px|5px|5px” border_width_all=”0px” global_module=”12838″ saved_tabs=”all” global_colors_info=”{}”][et_pb_accordion_item title=”Can Spa Marvel be used in a hot tub without chemicals?” open=”on” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Although sanitizer should be used as per local regulatory requirements, it is possible to reduce sanitizer use even further by using the best hot tub chemicals, which are available from your professional spa retailer, and by following the instructions on the\u00a0Tips for Reducing Chemical Use<\/u><\/a>\u00a0section.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do we know Spa Marvel is working?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Spa Marvel will allow you to maintain your desired sanitizer levels while using less sanitizer, moisturize skin, help to maintain pH and alkalinity, and prevent foaming and scum lines.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Is Spa Marvel compatible with other spa water treatment products?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Spa Marvel works in all makes and models of spas, and is compatible with all other water treatment systems including chlorine, bromine, salt water, biguanide products, ionization, ozone and ultra violet. Whether you are trying to get as close as you possibly can to having a hot tub without chemicals, or whether you are following a more traditional spa-water treatment regimen, Spa Marvel is a great choice to complement your water care program.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How does Spa Marvel compare in price to using traditional spa treatment products?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The cost of using Spa Marvel will be offset by savings realized through reduced chemical cost and reduced wear and tear on equipment, heaters, lids, and bathing suits.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Does the Spa Marvel Cleanser need to go into hot water, or will cold water work?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The same way it is easier to wash grease and butter from your hands in warmer water,\u00a0Spa Marvel Cleanser<\/u><\/a>\u00a0will perform better in warmer water than in colder water.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Is it okay to use hard or soft water with Spa Marvel?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Spa Marvel will work with water of all hardness levels. We recommend that you balance your water hardness as per your professional spa retailer\u2019s recommendations. Be sure to use the best hot tub chemicals which are available from your professional spa retailer as opposed to chemicals found at big box stores that are often of a lesser quality.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How long does Spa Marvel last for?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Spa Marvel has a 10 year shelf life.\u00a0 One full bottle of Spa Marvel will treat any tub up to 500 gallons (2000 liters) and will last 3 months with regular use.\u00a0 Spa Marvel is engineered to account for the fact that tubs do experience some degree of spillage through regular use.\u00a0 Keep in mind that if you lost most of your hot tub water\u00a0 (i.e. a major leak or massive spillage) that Spa Marvel may not last as long as 3 months. Every 3 months simply add another bottle of Spa Marvel.\u00a0 In a swim spa, use 1 bottle of Spa Marvel per month.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How often do I need to change my water when using Spa Marvel?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Change your water as per your professional spa retailer\u2019s guidelines, or when your Total Dissolved Solids (which your retailer can measure for you) approach 2,000 ppm, and do not go past 1 year without changing. It is, however, good practice to change water every 3 months. Use Spa Marvel Cleanser prior to changing the water. However, even when using the best hot tub chemicals, it is a good practice to change the water every 3 months. Use Spa Marvel Cleanser prior to changing the water.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”My tub is only 250 gallons (1,000 litres), do I only use \u00bd of the bottle of Spa Marvel every 3 months?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Every time you get out of the spa, you take some Spa Marvel out with you. It is for this reason that you need to add more very three months, and you should add 1 full bottle of Spa Marvel for all tubs up to 500 gallons, regardless of size.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if I go more than 3 months without adding another bottle of Spa Marvel?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n You will need to use more sanitizer to maintain desired readings, pH and alkalinity may begin to wander, the soft-skin feeling will diminish and you may begin to encounter foaming and scum lines. It is important to replenish Spa Marvel every three months, especially if you are trying to get as close as you can to having a hot tub without chemicals.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can we use Spa Marvel in a swim spa or pool?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n One bottle of Spa Marvel treats up to 500 gallons (2000 liters) for 3 months with regular use. \u00a0In a swim spa add 1 bottle of Spa Marvel per month.\u00a0 In a swimming pool, use\u00a0Pool Marvel<\/u><\/a>.\u00a0 Do not use Pool Marvel in a swim spa or hot tub as it will cause excessive foaming.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can Spa Marvel be apportioned for shorter periods of time?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes.\u00a0 If for example your tub was at a vacation home that you used only 2 months of the year, you can use 2\/3 of the bottle of Spa Marvel for 2 months.\u00a0 This formula can also be used if you are planning extremely heavy use of your spa.\u00a0 i.e. if you know that you are having a party a month after filling the spa that will result in such heavy use that a water change will be necessary, use 1\/3 of a bottle of Spa Marvel to last for that month.\u00a0 After the party, change the water and use the remaining 2\/3 to last another 2 months.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Is Spa Marvel Water Treatment and Conditioner safe?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes.\u00a0 Spa Marvel is safe for children, pets, and birds and does not stain clothes, ruin highlights in hair or harm jewelry or nail polish.\u00a0 Spa Marvel is a product so safe that it does not require warning labels or child resistant packaging, making it one of the safest hot tub chemicals on the market. Spa owners seeking the safest hot tub chemicals swear by Spa Marvel in part because it is an all natural enzyme-based product.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the safest hot tub chemicals?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n All chemicals can pose some risk whether to bathers themselves or the hot tub and its equipment. So the safest hot tub chemicals depend on a couple of factors. First, what, if any, health conditions you may have or are prone to. And second, whether you\u2019re looking for the safest hot tub chemicals for the life of your spa equipment.<\/p>\n Some chemicals, however, are more harsh or harmful than others. Chlorine can be particularly hazardous and therefore, should be used carefully and properly. One of the hazards is chlorine poisoning. This can be triggered by either swallowing it or inhaling its fumes. Chlorine can cause burning and discomfort of the eyes and nose, burning in the throat, difficulty breathing, nausea and vomiting, skin redness, and chest pain. That\u2019s why handling chlorine carefully and properly testing the chlorine levels in your hot tub is necessary.<\/p>\n When looking for the best or safest hot tub chemicals, those sold at big box stores are often of a lesser quality. So choose the best hot tub chemicals that are available from your professional spa retailer.<\/p>\n Hot tub owners seeking the safest hot tub chemicals often choose Spa Marvel. It is an all natural enzyme based product available from many professional spa retailers. It is the preferred choice for those looking for the safest hot tub chemicals for sensitive skin.<\/p>\n For further details on the safest hot tub chemicals, or options for a hot tub without chemicals, read the above FAQ titled \u2018What are the best hot tub chemicals for sensitive skin?\u2019<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Why do we need to use Spa Marvel Cleanser prior to using Spa Marvel, especially if our hot tub is new and never been used?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The plumbing system of a hot tub will accumulate buildup over time from chemical binders, body oil, soap residue, calcium, minerals, and more.\u00a0 The reason that we recommend the use of the Cleanser first is that Spa Marvel Water Treatment has inherent descaling properties. When added to water in a hot tub, the Spa Marvel itself will clean the accumulated debris out of the plumbing and as this debris is introduced to the water it\u00a0may<\/u>\u00a0cause cloudy water, odours, fluctuations in pH and foaming. It is for this reason that we recommend using the Cleanser in the old water prior to draining as the Cleanser will remove this buildup prior to the fresh fill.<\/p>\n In a brand new spa the plumbing is coated with wax, silicone, lubricants, sawdust, etc. leftover from the manufacturing process. When Spa Marvel Water Treatment is added to water in a new spa, it cleans those residues from the plumbing, and the resulting debris can impair water quality once Spa Marvel cleans it out.<\/p>\n Ideally in a new spa, the Cleanser should be used to remove residue from the manufacturing process before the spa is put into use.\u00a0 If you forego this you may encounter poor water quality and will need to shock the water to clear it up.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you use lake water with Spa Marvel?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes.\u00a0 If the lake water is cloudy due to tannins in the water, you will need to use spa shock and\/or a clarifier to help in clearing it during the first few days.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where should my pH and alkalinity be?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Alkalinity should be between 80ppm and 150ppm or as directed by your professional spa retailer.\u00a0 The spa industry traditionally recommends that pH be between 7.2 and 7.8.\u00a0 However, Spa Marvel reduces the surface tension of the water, and when surface tension is reduced the acceptable pH range increases to between 7.2 and 8.2.\u00a0As long as your pH is between 7.2 and 8.2 when using Spa Marvel, leave it alone, it will not be detrimental in any way to you or to your spa.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the best hot tub chemicals for sensitive skin?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you have sensitive skin, such as psoriasis, you\u2019ll want to take special precautions when treating your hot tub water. Generally, the safest hot tub chemicals for sensitive skin are treatment systems and products that result in a reduction of harsher chemicals required to maintain appropriate sanitizer levels. These options include:<\/p>\n Biguanides<\/strong>, also known as polyhexamethylene biguanide (PHMP), are a non-chlorine and non-bromine sanitizer. When it comes to adding sanitizer chemicals, these are among the safest hot tub chemicals for sensitive skin.<\/p>\n Although it\u2019s a more gentle option than traditional chlorine and bromine chemical sanitizers, it does have its drawbacks. First, biguanide doesn\u2019t destroy organic material. So adding hydrogen peroxide will become a regular part of your hot tub water maintenance. Biguanide also causes foaming. This poses a problem because to sanitize hot tub water properly, the foam must be entirely removed daily, at a minimum. Third, after a few years of use, microorganisms develop immunity to biguanides. This results in mold and slime.<\/p>\n Ozonators<\/strong>\u00a0reduce chemical use by creating ozone to help destroy bacteria and oxidization of other contaminants, such as body lotion, saliva, and makeup. Many hot tub owners wanting to use their hot tub without chemicals use ozonation but are still required to use sanitizer. Although ozonator systems do not allow for a hot tub without chemicals, they can reduce the time and cost to maintain your spa.<\/p>\n The cons are that ozone is corrosive and hyperactive ozone systems can produce excessive ozone gasses that can damage hot tubs. So when looking for the safest hot tub chemicals, there may be better alternatives.<\/p>\n Ionizers<\/strong>\u00a0purify water by releasing copper, silver, or zinc ions into the water through electrolysis. If you\u2019re looking for the safest hot tub chemicals, ionizers can dramatically reduce the use of harsh chemicals. Still, you won\u2019t completely be able to run your hot tub without chemicals. Although ionizers are excellent at fighting algae and bacteria, they aren\u2019t effective at breaking down lotions, bodily fluids, and many other contaminants. Another con is that it requires monitoring of the hot tub water\u2019s metal concentration and maintaining appropriate metal levels. Otherwise, excess metal concentration can result in staining on the surface of the tub over time.<\/p>\n Ultraviolet water purifiers\u00a0<\/strong>In addition to using the best hot tub chemicals you can, you may also want to consider an ultraviolet water purifier, which can destroy up to 99.99% of microorganisms, without the use or production of additional chemicals. These systems are also easy to maintain once installed. They typically require only annual bulb changes and periodic changing of the protective lamp filter.<\/p>\n The cost of these systems, however, will set you back several hundred dollars. But they can pay for themselves over the long term by reducing spa maintenance costs associated with traditional treatments. However, you still will not be able to run your hot tub without chemicals because UV systems do not remove non-organic contaminants such as lotions, chlorine, and heavy metals . Also, if you use lake or well water that isn\u2019t clear, it may cause floaties or murky water. This is easily remedied, however, by using a pre-filter such as Spa Marvel\u2019s X10 Water Filter.<\/p>\n Saltwater chlorine generators<\/strong>\u00a0are another mechanism that can allow you to operate your spa with fewer of harsh chemicals. Contrary to what many people think, salt water spas are not chemical free hot tubs because they actually produce chlorine. \u00a0Still, a saltwater spa may provide a more soothing experience than that of many traditional hot tub water treatments. This can be particularly beneficial for those looking for the best hot tub chemicals for sensitive skin.<\/p>\n At the same time, the chlorine in these systems is sometimes known to cause rashes, burn eyes, and bleach bathing suits. The initial cost of a saltwater system can range between $500 to $5,000. Also note that salt is corrosive, so it can damage underwater lighting, heaters, and other metal components.<\/p>\n Regardless of the system you use, to ensure great water quality, be sure to use the best hot tub chemicals which are available from your professional spa retailer.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I use my hot tub without chemicals?” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Using a hot tub without chemicals is not recommended. Using Spa Marvel will allow you to significantly reduce the chemicals used in your spa. Other alternatives are discussed in the above FAQ, \u2018What are the best hot tub chemicals for sensitive skin?\u2019<\/p>\n Spa Marvel Water Treatment and Conditioner<\/strong>\u00a0is compatible with all spa water treatment products, and can reduce and eliminate many of the chemicals used in traditional hot tub water care, eliminating problems such as scum lines, hot tub rash, scale buildup, foaming and dry skin. Spa Marvel is an all-natural treatment that\u2019s so gentle on hair and skin, that you won\u2019t feel the need to shower after using your tub.<\/p>\n Spa Marvel is one of the safest hot tub chemicals for sensitive skin, in part due to its inherent skin conditioning properties, and in part due to its ability to reduce the amount of harsh chemicals used in your spa.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/spamarvel.com\/wp-content\/uploads\/2022\/02\/hot-tub-spa-marvel.webp” alt=”man relaxing in hot tub” title_text=”hot-tub-spa-marvel” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”15px||||false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.16.0″ _module_preset=”default” width=”90%” max_width=”1230px” max_width_tablet=”1230px” max_width_phone=”1200px” max_width_last_edited=”on|phone” custom_margin=”0px||||false|false” custom_padding=”20px||||false|false” custom_padding_tablet=”20px||||false|false” custom_padding_phone=”|5px||5px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Water Quality Questions” _builder_version=”4.16.0″ _module_preset=”default” header_font=”|600|||||||” header_2_text_color=”#0077c0″ header_2_font_size=”50px” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” header_2_font_size_tablet=”50px” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”spa marvel users” _builder_version=”4.16″ _module_preset=”default” text_font=”Open Sans||||||||” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”]<\/p>\n Spa Marvel<\/strong>\u00a0users should expect to enjoy clear, odour free water at all times. On very rare occasions some users have occasionally experienced less than perfect water and have sought assistance. Below are answers to these infrequently asked questions:<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Foamy Hot Tub Water” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” global_colors_info=”{}”]<\/p>\n Foamy Hot Tub Water<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”spamarvel foamy text” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_orientation=”justified” text_orientation_tablet=”justified” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Spa Marvel reduces surface tension of the water, which removes the platform necessary for detergent-based foaming to occur. Foaming caused by detergents typically doesn\u2019t happen in Spa Marvel tubs.\u00a0Persistent foaming in a Spa Marvel tub is usually caused by one of four things:<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Film on Spa Walls” _builder_version=”4.16.0″ _module_preset=”default” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n Film on Spa Walls<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”film on spa walls text” _builder_version=”4.16″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” global_colors_info=”{}”]<\/p>\n Spa Marvel<\/strong>\u00a0contains positively charged ions and your spa surface has a negative charge. Occasionally a bond between these two charges will occur resulting in a slight film that may develop on the spa walls. Simply wipe the surface with your hand or a cloth (rinsed well to remove any existing detergents) to break this bond. The bonding also creates a natural lubricant that allows your spa\u2019s mechanical components and heaters to work better.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Musty Odour in hot tub” _builder_version=”4.16.0″ _module_preset=”default” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n Musty Odour in hot tub<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”musty odours text” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” text_orientation=”justified” text_orientation_tablet=”justified” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Musty odours are typically a result of contaminants that have accumulated in the spa\u2019s filters or are caused by musty water that drips from the spa cover back into the tub.<\/p>\n Properly clean filters using a product such as\u00a0Spa Marvel Filter Cleaner<\/strong>, and clean the spa cover. If odour persists, shock the water.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Seaweed\/Pond Odour” _builder_version=”4.16.0″ _module_preset=”default” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n Seaweed\/Pond Odour<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”seaweed\/pond text” _builder_version=”4.16″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” global_colors_info=”{}”]<\/p>\n Caused by the development of algae in the spa. Shock the water with 30 grams (2 tablespoons) of sanitizer per 1000 litres (250 gallons) of spa water.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Cloudy or Discoloured Spa Water” _builder_version=”4.16.0″ _module_preset=”default” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n Cloudy or Discoloured Spa Water<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”cloudy\/discoloured text” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” text_orientation=”justified” text_orientation_tablet=”justified” text_orientation_phone=”left” text_orientation_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n If these conditions occur within the first week of using\u00a0Spa Marvel<\/strong>\u00a0it is typically a case of the\u00a0Spa Marvel Cleanser<\/strong><\/a>\u00a0having not been able to completely remove all contaminants from the plumbing of the spa.\u00a0Spa Marvel Water Treatment & Conditioner<\/strong><\/a>\u00a0will, over a period of time, loosen these contaminants causing them to be released into the spa water. You will now experience stronger jets, quieter pumps and more efficient heating elements, but\u00a0 as the contaminants are released into the spa water you may experience a combination of cloudy or discoloured water, major changes in pH, foam and odours. In brand new spas these conditions may occur as the spa off-gasses and\u00a0Spa Marvel<\/strong>\u00a0removes other contaminants leftover from the manufacturing process.<\/p>\n High pH and\/or high alkalinity can also cause cloudy water.<\/p>\n If these conditions occur after the first week of the introduction of\u00a0Spa Marvel<\/strong>\u00a0it is typically a result of low filtration times and\/or dirty filters. Ensure that your filter is properly cleaned and that the spa is scheduled to filter a\u00a0minimum<\/u>\u00a0of 6 hours per day.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”to correct these issues” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” text_orientation=”justified” text_orientation_tablet=”justified” text_orientation_phone=”left” text_orientation_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n To correct these conditions:<\/strong><\/p>\n If after 24 hours the water is still not perfect, repeat the above steps. If after repeating these steps you are STILL experiencing difficulty, please contact our\u00a0Solutions Department<\/strong><\/u><\/a>\u00a0for further assistance.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”solutions” _builder_version=”4.16.0″ _module_preset=”default” header_3_text_color=”#6e6e6e” header_3_font_size=”24px” header_3_font_size_tablet=”24px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Greenish\/Yellowish\/Brownish Tint in hot tub” _builder_version=”4.16.0″ _module_preset=”default” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n Greenish\/Yellowish\/Brownish Tint in hot tub<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”greenish\/brown text” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” text_orientation=”justified” text_orientation_tablet=”justified” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Tinges of colour occur when minerals in the source water oxidize (rust). It won\u2019t hurt you, it just looks bad.<\/p>\n To correct this, shock the water with 30 grams (1 ounce) of chlorine or bromine per 1000 litres (250 gallons) of water. Twenty four hours later if the water is not clear, check the chlorine\/bromine reading.\u00a0 If the reading is below 3 ppm, shock it again. If it is above 3 ppm, wait another 24 hours and check again.\u00a0 Multiple treatments may be necessary.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Flakes in the hot tub water” _builder_version=”4.16.0″ _module_preset=”default” text_text_color=”#0077c0″ custom_margin=”0px||0px||false|false” custom_padding=”||10px||false|false” custom_css_main_element=”font-family: ‘Poppins’,sans-serif;” global_colors_info=”{}”]<\/p>\n Flakes in the hot tub water<\/strong><\/p>\n [\/et_pb_text][et_pb_text admin_label=”flakes text” _builder_version=”4.16.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#6e6e6e” text_orientation=”justified” text_orientation_tablet=”justified” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Flakes that are in your spa resembling pieces of skin, or may be akin to pieces of tissue paper in the water are indicative of white mould in your plumbing.<\/p>\n White mould is an airborne spore that comes from trees, and develops in areas left damp such as garden hoses, dehumidifiers, sump holes, children\u2019s bathtub toys, hot tub filters that are left outside and reinstalled while not completely dry, swimming pools\u00a0and hot tubs.<\/p>\n White mould can be introduced to spa plumbing from wet testing at the time of manufacturing, or in the time between when it was drained at the showroom till the time it gets to your house.\u00a0 It can occur if you drain your tub and don\u2019t refill it for a few days. White mould can also be introduced to spa water when filled from a garden hose that has developed some white mould while lying out in the sun and sometimes it just drifts into your spa water while the lid is open.<\/p>\n White mould can even remain in your tub and be kept at bay for months and years by conventional sanitizers such as bromine and chlorine. If you go an extended period of time without adding chlorine, the white mould can proliferate to a point that it becomes apparent (often 6-8 weeks before you notice it). Left unattended white mould can overwhelm your spa.<\/p>\n One of the best hot tub chemicals to kill white mould is granular chlorine, which is used to super-chlorinate the water.\u00a0Remove any headrests and leave the lid open for at least the first hour while performing this treatment.\u00a0 Add 2.5 ounces (5 tablespoons, 75 grams) of chlorine per every 100 gallons (400 litres) of spa water or part there of.<\/p>\n For this treatment to be effective it is imperative that the chlorinated water is distributed throughout the entire plumbing system.\u00a0 Ensure that all jets, valves, waterfalls, water features, aerators and diverters are open and are subjected to the chlorine. If your tub has a drain next to the pump or at the base of the cabinet to which you can attach a hose to facilitate draining, ensure that some of the chlorinated water is bled through the drain\u00a0<\/strong>at the onset of this procedure. This is very important to do because any built in drains are a dead end in the plumbing and the chlorine will not naturally make its way down to that part of the plumbing, but the mould will.<\/p>\n Check the chlorine reading after 24, 48 and 72 hours. If at any of these intervals the chlorine is anything less than ridiculously high (20ppm), treat the tub again with chlorine and start the clock over on the 72 hour time period.<\/p>\n Do not use the spa during this process.<\/p>\n It is important to note that the chlorine will kill the white mould so that it doesn\u2019t continue to grow, but it will not make the flakes vanish.<\/p>\n After 72 hours of successful chlorination:<\/p>\n\n
Water Quality Questions<\/h2>\n
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Solutions Department:\u00a0info@spamarvel.com<\/a>\u00a0or call 1-888-400-1772<\/h3>\n