[et_pb_section fb_built=”1″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” column_structure=”1_2,1_2″][et_pb_column _builder_version=”4.17.1″ _module_preset=”default” type=”1_2″][et_pb_contact_form captcha=”off” email=”Nancy@spamarvel.com” title=”Solution Questions” custom_message=”Name: %%customer%%||et_pb_line_break_holder||Email: %%email%%||et_pb_line_break_holder||Phone: %%phone%%||et_pb_line_break_holder||||et_pb_line_break_holder||Age of spa: %%age%%||et_pb_line_break_holder||Brand: %%brand%%||et_pb_line_break_holder||Main issue for contacting: %%issue%%||et_pb_line_break_holder||||et_pb_line_break_holder||Use Spa Marvel?: %%sm_use%%||et_pb_line_break_holder||When was Spa Marvel added to water: %%sm_water%%||et_pb_line_break_holder||||et_pb_line_break_holder||Was plumbing Purged: %%purge%%||et_pb_line_break_holder||Hot Tub\/Spa Filtration Type: %%filtration_type%%||et_pb_line_break_holder||Spa Filtration Setting: %%filtration_time%%||et_pb_line_break_holder||||et_pb_line_break_holder||FILTERS||et_pb_line_break_holder||Age of Filters: %%filter_age%%||et_pb_line_break_holder||How do they clean the filters:||et_pb_line_break_holder|| %%filter_cleaning%%||et_pb_line_break_holder||||et_pb_line_break_holder||How often are filters serviced: %%frequency%%||et_pb_line_break_holder||Filter Notes: %%filter-notes%%||et_pb_line_break_holder||||et_pb_line_break_holder||WATER BALANCE:||et_pb_line_break_holder||Water Source: %%water_source%%||et_pb_line_break_holder||Sanitizer type: %%Sanitizer%%||et_pb_line_break_holder||Shock Type: %%shock%%||et_pb_line_break_holder||Sanitizer duration when freshly added: %%Stay%%||et_pb_line_break_holder||||et_pb_line_break_holder||CURRENT LEVELS:||et_pb_line_break_holder||pH: %%pH%% alkalinity: %%A%% Hardness: %%H%%||et_pb_line_break_holder||FC: %%fc%% TC: %%TC%% B: %%B%% ||et_pb_line_break_holder||||et_pb_line_break_holder||Water Odour: %%odour%%||et_pb_line_break_holder||Water Clarity: %%clarity%%||et_pb_line_break_holder||||et_pb_line_break_holder||Flakes present?: %%WhiteMould%%||et_pb_line_break_holder||Bathers per week: %%bathers%%||et_pb_line_break_holder||||et_pb_line_break_holder||Extra Information offered:||et_pb_line_break_holder||%%info%%||et_pb_line_break_holder||||et_pb_line_break_holder||Why Spa Marvel? ||et_pb_line_break_holder||%%why%%||et_pb_line_break_holder||||et_pb_line_break_holder||” success_message=”Thank you, your message has been sent.” submit_button_text=”Send” admin_label=”Troubleshooting questions” module_class=”title_moved” _builder_version=”4.17.1″ _module_preset=”default” _unique_id=”64450308-8256-4528-8009-b045f7bac85e” form_field_text_color=”#6e6e6e” title_font=”Open Sans||||||||” title_text_color=”#6e6e6e” form_field_font=”Open Sans||||||||” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#43d5cb” button_border_width=”0px” button_font=”Open Sans||||||||” button_use_icon=”off” button_custom_padding=”||||false|false” border_radii=”on|2px|2px|2px|2px” global_colors_info=”{}”][et_pb_contact_field field_id=”customer” field_title=”Name*” fullwidth_field=”on” _builder_version=”4.17.1″ form_field_text_color=”#6e6e6e” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”email” field_title=”Email *” field_type=”email” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”phone” field_title=”Phone Number:” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”SM_use” field_title=”Are you using Spa Marvel?” field_type=”select” select_options=”%91{%22value%22:%22Yes, I am a long time user of Spa Marvel%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Yes, I am a new Spa Marvel user%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, I do not use Spa Marvel%22,%22checked%22:0,%22dragID%22:1}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”SM_Water” field_title=”How many days after the introduction of Spa Marvel Water Treatment did you start to encounter the issues you have now” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Less than 1 day%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%221-2 days%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%223-5 days%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%225-10 days%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%2210-14 days%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22I don’t think it has anything to do with the issue at hand%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sm_use%22,%22condition%22:%22is%22,%22value%22:%22Yes, I am a long time user of Spa Marvel%22},{%22field%22:%22sm_use%22,%22condition%22:%22is%22,%22value%22:%22Yes, I am a new Spa Marvel user%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”issue” field_title=”Explain the difficulty that you are encountering:” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”age” field_title=”How old is your tub?” field_type=”select” select_options=”%91{%22value%22:%22New or Less than 3 months old%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%223 – 6 months old%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%226-9 months old%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%229-12 months old%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%2212-18 months old%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%222 years old%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%223 -5 years old%22,%22checked%22:0,%22dragID%22:5},{%22value%22:%225-10 years old%22,%22checked%22:0,%22dragID%22:6},{%22value%22:%22over 10 years old%22,%22checked%22:0,%22dragID%22:7}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”brand” field_title=”What brand of hot tub do you have?” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”purge” field_title=”Did you use a plumbing cleaner\/purge product prior to draining and refilling the spa, and if so, what brand did you use?” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”filtration_type” field_title=”This question relates to filtration of your spa: Does your tub have a hush pump (sometimes referred to as a \u2018low speed circ pump\u2019) or is it a programmable system where you tell it when to turn the filtration cycles on and off?” field_type=”select” select_options=”%91{%22value%22:%22Spa has a Hush\/Circ Pump and runs 24 hours%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Spa has programmable time%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Spa is an Inflatable\/SoftTub\/other%22,%22checked%22:0,%22dragID%22:1}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”filtration_time” field_title=”How many hours a day is the spa scheduled to filter for?” field_type=”select” select_options=”%91{%22value%22:%2224 hours \/Circ Pump\/ Hush pump%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%221-2 hours per day%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%222-4 hours per day%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%224-6 hours per day%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%226-8 hours per day%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22More than 8 hours per day%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22filtration_type%22,%22condition%22:%22is%22,%22value%22:%22Spa has programmable time%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”filter_age” field_title=”How old are your filters?” field_type=”select” select_options=”%91{%22value%22:%22New or Less than 3 months old%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%223 – 6 months old%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%226-9 months old%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%229-12 months old%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%2212-18 months old%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2218-24 months old%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Over 2 years old%22,%22checked%22:0,%22dragID%22:0}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”filter_cleaning” field_title=”Please describe your filter cleaning process – Click on ALL options that are applicable” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Cleaner: Soak overnight in Filter Cleaning Solution%22,%22checked%22:0,%22dragID%22:-1,%22link_url%22:%22%22,%22link_text%22:%22%22},{%22value%22:%22Cleaner: Spray down with Filter Cleaner%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Cleaner: Do not use Filter Cleaner%22,%22checked%22:0,%22dragID%22:6},{%22value%22:%22Rinse: at the sink, wash tub or bath tub%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Rinse: rinse through dishwasher%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Rinse: Power Washer%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Rinse: With garden hose pressure or specialty filter rinse attachment%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Other: I just buy new filters%22,%22checked%22:0,%22dragID%22:5},{%22value%22:%22Other%22,%22checked%22:0,%22dragID%22:7}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Filter-notes” field_title=”Filter Notes” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”frequency” field_title=”How often do you service or clean your filters?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Once a Month%22,%22checked%22:0,%22dragID%22:-1,%22link_url%22:%22%22,%22link_text%22:%22%22},{%22value%22:%22Once a week%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Every 3 months%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Every 6 months%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Once a year%22,%22checked%22:0,%22dragID%22:5},{%22value%22:%22As needed – depending on circumstance%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”water_source” field_title=”What is your current water source?” field_type=”select” select_options=”%91{%22value%22:%22Municipal Water%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Well Water%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Lake Water%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Independant Delivered Water%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Other%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”shock” field_title=”What are you using to shock your water?” field_type=”select” select_options=”%91{%22value%22:%22Non-chlorine shock – MPS oxidizer%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Enhanced shock – MPS Oxidizer & Sanitizer%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Sanitizer – Chlorine or Bromine Concentrated Granules%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22I don’t use any shock%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Sanitizer” field_title=”What are you using as a sanitizer?” field_type=”select” select_options=”%91{%22value%22:%22Chlorine – Granules%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Chlorine – Tablets%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Bromine – Granules%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Bromine – tablets%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Bromine – 2 part system%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Ozone\/UV%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Other%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”sanitizer-notes” field_title=”Sanitizer Notes” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Other%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”FC” field_title=”What is your Free Chlorine reading?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%220ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%220-1ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%221 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%223ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%225ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2210ppm%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Granules%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Tablets%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”B” field_title=”What is your Bromine reading?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%220ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%222ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%224 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%226ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%228ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2210ppm%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%2220ppm%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Bromine – Granules%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Bromine – 2 part system%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Bromine – tablets%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”TC” field_title=”What is your Total Chlorine reading?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%220ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%220-1ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%221 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%223ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%225ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2210ppm%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Granules%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Tablets%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”pH” field_title=”What is your pH reading?” field_type=”select” select_options=”%91{%22value%22:%226.8 or lower%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%227.2%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%227.4%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%227.6%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%227.8%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%228.0%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%228.2%22,%22checked%22:0,%22dragID%22:5},{%22value%22:%228.4 or higher%22,%22checked%22:0,%22dragID%22:6}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”A” field_title=”What is your alkalinity reading?” field_type=”select” select_options=”%91{%22value%22:%220-40 ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%2240-80 ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%2280-120 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22120-150 ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22150-180 ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22180-240 ppm%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Over 240 ppm%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”H” field_title=”What is your Hardness reading?” field_type=”select” select_options=”%91{%22value%22:%22Less than 50 ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%2250-100 ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22100-200 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22200-300 ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22300-500 ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22More than 500ppm%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”WhiteMould” field_title=”Do you see any flakes that look like pieces of dead skin or maybe appear as though someone threw a piece of tissue paper in the water and now there are bits of it suspended in the water, or accumulated in and around the filter?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Yes%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22No%22,%22checked%22:0,%22dragID%22:0}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Stay” field_title=”How long does your sanitizer last?” field_type=”select” select_options=”%91{%22value%22:%22I cannot get a reading no matter what I try%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Disappears within 24 hours%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Disappears within 24-48 hours%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Last 3-5 days%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Granules%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Tablets%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Bromine – Granules%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Bromine – tablets%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Bromine – 2 part system%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”clarity” field_title=”Is the water clear?” field_type=”select” select_options=”%91{%22value%22:%22Yes, It’s crystal clear%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Yes, water is clear but it has a tinge of colour (green, yellow, orange, red, brown etc)%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Mostly, there is a slight haze%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, water is very cloudy%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Terrible, water looks like soup%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”odour” field_title=”Is the water odour-free?” field_type=”select” select_options=”%91{%22value%22:%22Yes, there is no smell to the water%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22No, it smells like heavy chlorine or bromine%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, it has a musty smell%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22No, it smells like a pond or fishtank%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”bathers” field_title=”Let’s assume one bather uses the spa 2 times a day that would equal 2 uses. How many USES does the spa have per week?” field_type=”select” select_options=”%91{%22value%22:%22Less than 2 per week%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%222-6 per week%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%226-10 per week%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%2210-16 per week%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22More than 16 per week%22,%22checked%22:0,%22dragID%22:3}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”why” field_title=”If your hot tub didn\u2019t begin with Spa Marvel, then why did you begin using Spa Marvel? i.e. what was the attraction, or what difficulties were you trying to overcome?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”info” field_title=”Is there any other information you can provide that may help us in diagnosing this situation? Please let us know if you are using any specific chemicals, products or systems that will help us identify the totality of your set-up.” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column _builder_version=”4.17.1″ _module_preset=”default” type=”1_2″][et_pb_contact_form captcha=”off” email=”Nancy@spamarvel.com” title=”Rash\/Skin Irritation Questions” custom_message=”Customer Name: %%customer%%||et_pb_line_break_holder||Email: %%email%%||et_pb_line_break_holder||Phone: %%phone%%||et_pb_line_break_holder||||et_pb_line_break_holder||Use Spa Marvel?: %%sm_use%% ||et_pb_line_break_holder||Spa Marvel was added to water: %%sm_water%%||et_pb_line_break_holder||Did the article describe your rash: %%article%%||et_pb_line_break_holder||||et_pb_line_break_holder||Rash Information:||et_pb_line_break_holder||%%rash%%||et_pb_line_break_holder||Is rash comparable to allergic reaction to MPS Shock: %%rash-mps%% ||et_pb_line_break_holder||Does rash happen in other pools or spas: %%rash_other_spa%% ||et_pb_line_break_holder||How quickly does it start after a soak: %%rash_reoccurance%% ||et_pb_line_break_holder||How long does it last: %%rash_duration%%||et_pb_line_break_holder||||et_pb_line_break_holder||WATER BALANCE:||et_pb_line_break_holder||Sanitizer type: %%sanitizer%%||et_pb_line_break_holder||Shock Type: %%shock%%||et_pb_line_break_holder||Sanitizer duration when freshly added: %%stay%%||et_pb_line_break_holder||||et_pb_line_break_holder||CURRENT LEVELS:||et_pb_line_break_holder||pH: %%pH%% alkalinity: %%A%% Hardness: %%H%%||et_pb_line_break_holder||FC: %%FC%% TC: %%TC%% B: %%B%% ||et_pb_line_break_holder||||et_pb_line_break_holder||Water Clarity: %%clarity%%||et_pb_line_break_holder||Cloudiness: %%cloudy%%||et_pb_line_break_holder||Bathers per week: %%bathers%%||et_pb_line_break_holder||||et_pb_line_break_holder||Medications: %%meds%%||et_pb_line_break_holder||Extra Information offered: %%extra%%||et_pb_line_break_holder||||et_pb_line_break_holder||||et_pb_line_break_holder||” success_message=”Thank you, your message has been sent.” submit_button_text=”Send” admin_label=”Rash Questions” module_class=”title_moved” _builder_version=”4.17.1″ _module_preset=”default” _unique_id=”64450308-8256-4528-8009-b045f7bac85e” form_field_text_color=”#6e6e6e” title_font=”Open Sans||||||||” title_text_color=”#6e6e6e” form_field_font=”Open Sans||||||||” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#43d5cb” button_border_width=”0px” button_font=”Open Sans||||||||” button_use_icon=”off” button_custom_padding=”||||false|false” border_radii=”on|2px|2px|2px|2px” global_colors_info=”{}”][et_pb_contact_field field_id=”customer” field_title=”Name*” fullwidth_field=”on” _builder_version=”4.17.1″ form_field_text_color=”#6e6e6e” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”email” field_title=”Email *” field_type=”email” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”phone” field_title=”Phone Number:” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”SM_use” field_title=”Are you using Spa Marvel?” field_type=”select” select_options=”%91{%22value%22:%22Yes, I am a long time user of Spa Marvel%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Yes, I am a new Spa Marvel user%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, I do not use Spa Marvel%22,%22checked%22:0,%22dragID%22:1}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”SM_Water” field_title=”How many days after the introduction of Spa Marvel Water Treatment did you start to encounter the issues you have now” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Less than 1 day%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%221-2 days%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%223-5 days%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%225-10 days%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%2210-14 days%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22I don’t think it has anything to do with the issue at hand%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sm_use%22,%22condition%22:%22is%22,%22value%22:%22Yes, I am a long time user of Spa Marvel%22},{%22field%22:%22sm_use%22,%22condition%22:%22is%22,%22value%22:%22Yes, I am a new Spa Marvel user%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”article” field_title=”After reading the article: Would you say that your rash\/irritation sounds like what this article says?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Yes, this is exactly how I would describe it%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Yes, but it’s not exactly like the article%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, it doesn’t seem to be reflective of my issue%22,%22checked%22:0,%22dragID%22:1}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sm_use%22,%22condition%22:%22is%22,%22value%22:%22Yes, I am a long time user of Spa Marvel%22},{%22field%22:%22sm_use%22,%22condition%22:%22is%22,%22value%22:%22Yes, I am a new Spa Marvel user%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”rash” field_title=”Can you describe the irritation\/rash: What does it look like? Where is it located?” field_type=”text” required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22article%22,%22condition%22:%22is%22,%22value%22:%22Yes, but it’s not exactly like the article%22},{%22field%22:%22article%22,%22condition%22:%22is%22,%22value%22:%22No, it doesn’t seem to be reflective of my issue%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”rash-MPS” field_title=”Does the rash occur 4 to 48 hours after using the spa, and is it accompanied by a severe itch, and lasts 1 to 2 weeks?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Yes%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22No%22,%22checked%22:0,%22dragID%22:0}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”rash_other_spa” field_title=”Is this rash experienced in other pools or spas?” field_type=”select” select_options=”%91{%22value%22:%22Yes, When they use chlorine%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Yes, When they use bromine%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Yes, either chlorine or bromine%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22No I have not had a rash like this before%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22No I do not use other pools or spa%22,%22checked%22:0,%22dragID%22:3}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”rash_reoccurance” field_title=”How long after a fresh fill does it take for the rash\/irritation to be experienced?” field_type=”select” select_options=”%91{%22value%22:%22Rash occurs 4 to 48 hours after using the spa, and is it accompanied by a severe itch, and lasts 1 to 2 weeks%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Rash occurs almost immediately %22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Rash develops within 12 hours%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Rash develops within 12-24 hours %22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Rash develops within 24-48 hours (1-2 days) %22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Rash develops within 48-72 hours (2-3 days)%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22It’s really hard to tell when the rash starts%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”rash_duration” field_title=”How long does the rash\/irritation last?” field_type=”select” select_options=”%91{%22value%22:%22Less than 24 hours%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Between 24-48 hours (1-2 days)%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Between 48-72 hours (2-3 days)%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Between 5-7 days%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Can be as much as 14 days%22,%22checked%22:0,%22dragID%22:3}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”shock” field_title=”What are you using to shock your water?” field_type=”select” select_options=”%91{%22value%22:%22Non-chlorine shock – MPS oxidizer%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Enhanced shock – MPS Oxidizer & Sanitizer%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Sanitizer – Chlorine or Bromine Concentrated Granules%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22I don’t use any shock%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”sanitizer” field_title=”What are you using as a sanitizer?” field_type=”select” select_options=”%91{%22value%22:%22Chlorine – Granules%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Chlorine – Tablets%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Bromine – Granules%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Bromine – tablets%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Bromine – 2 part system%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Ozone\/UV%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Other%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”TC” field_title=”What is your Total Chlorine reading?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%220ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%220-1ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%221 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%223ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%225ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2210ppm%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Granules%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Tablets%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”FC” field_title=”What is your Free Chlorine reading?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%220ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%220-1ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%221 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%223ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%225ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2210ppm%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Granules%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Tablets%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”B” field_title=”What is your Bromine reading?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%220ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%222ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%224 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%226ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%228ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%2210ppm%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%2220ppm%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Bromine – Granules%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Bromine – 2 part system%22},{%22field%22:%22sanitizer%22,%22condition%22:%22is%22,%22value%22:%22Bromine – tablets%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”A” field_title=”What is your alkalinity reading?” field_type=”select” select_options=”%91{%22value%22:%220-40 ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%2240-80 ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%2280-120 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22120-150 ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22150-180 ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22180-240 ppm%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Over 240 ppm%22,%22checked%22:0,%22dragID%22:5}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”H” field_title=”What is your Hardness reading?” field_type=”select” select_options=”%91{%22value%22:%22Less than 50 ppm%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%2250-100 ppm%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22100-200 ppm%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22200-300 ppm%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22300-500 ppm%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22More than 500ppm%22,%22checked%22:0,%22dragID%22:4}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”pH” field_title=”What is your pH reading?” field_type=”select” select_options=”%91{%22value%22:%226.8 or lower%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%227.2%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%227.4%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%227.6%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%227.8%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%228.0%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%228.2%22,%22checked%22:0,%22dragID%22:5},{%22value%22:%228.4 or higher%22,%22checked%22:0,%22dragID%22:6}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”clarity” field_title=”Is the water clear?” field_type=”select” select_options=”%91{%22value%22:%22Yes, It’s crystal clear%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Yes, the water is clear but there is a tinge of colour (eg: green, yellow, brown, orange etc.)%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Mostly, there is a slight haze%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, water is very cloudy%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Terrible, water looks like soup%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”cloudy” field_title=”Do you have trouble with persistently cloudy water?” field_type=”select” select_options=”%91{%22value%22:%22Yes, water is constantly cloudy water even when I shock and no one uses the spa\/hot tub%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Sometimes, water goes cloudy but it clears up with a proper shock%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22No, I have never had this issue before%22,%22checked%22:0,%22dragID%22:1}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22clarity%22,%22condition%22:%22is%22,%22value%22:%22No, water is very cloudy%22},{%22field%22:%22clarity%22,%22condition%22:%22is%22,%22value%22:%22Terrible, water looks like soup%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”stay” field_title=”How long does your sanitizer last?” field_type=”select” select_options=”%91{%22value%22:%22I cannot get a reading no matter what I try%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Disappears within 24 hours%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Disappears within 24-48 hours%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Last 3-5 days%22,%22checked%22:0,%22dragID%22:2}%93″ required_mark=”off” fullwidth_field=”on” conditional_logic=”on” conditional_logic_rules=”%91{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Granules%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Chlorine – Tablets%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Bromine – Granules%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Bromine – tablets%22},{%22field%22:%22sanitizer_use:%22,%22condition%22:%22is%22,%22value%22:%22Bromine – 2 part system%22}%93″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”meds” field_title=”Are you on any medication: particularly heart\/blood pressure medication?” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Yes – I am taking heart \/ blood pressure medication%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22No – I am not taking any heart \/ blood pressure medication%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Unsure – I have other medications that i do not know if it could cause a reaction%22,%22checked%22:0,%22dragID%22:1}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”bathers” field_title=”Let’s assume one bather uses the spa 2 times a day that would equal 2 uses. How many USES does the spa have per week?” field_type=”select” select_options=”%91{%22value%22:%22Less than 2 per week%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%222-6 per week%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%226-10 per week%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%2210-16 per week%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22More than 16 per week%22,%22checked%22:0,%22dragID%22:3}%93″ required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”extra” field_title=”Is there any other information that you think could be important for us to know that could be of interest?” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-13400","page","type-page","status-publish","hentry"],"yoast_head":"\n